Open to new roles — Backend, AI/LLM & Platform Engineering

Sagar Arora

Backend Engineer AI & LLM Systems

I build production Python systems that hold up under real traffic — high-throughput FastAPI services, event-driven backends and LLM-powered RAG pipelines running on AWS and GCP. Currently shipping document AI tooling for a Warner Bros. Discovery team; previously the first backend hire at a US healthcare platform.

Experience
4.3+ yrs
Systems shipped
5+ prod
Pipeline speedup
−30% time
LLM cost cut
−50% spend

01 About

Backend foundations, AI on top

I'm a backend engineer who works close to the model layer. Over the last 4.3 years I've built and shipped production Python systems in two very different domains — US healthcare, where correctness and compliance are non-negotiable, and entertainment, where throughput and cost per unit of work decide everything.

At Collance I was the first engineering hire, which meant designing the backend architecture as well as the features: lab ordering with communication workflows, care coordination for social determinants of health, a call-centre platform on Telnyx, and a high-throughput power dialer.

At Elastiq I moved into AI systems work — entity extraction, sentiment analysis, region-wise social scraping, and RAG pipelines with contextual chunking and hybrid retrieval. That is where I learned to treat LLM spend and latency as engineering problems, not vendor problems.

Right now at Straive I work on DEX, a document AI utility platform for the Warner Bros. Discovery team — including a sensitive-entity masking module that detects and redacts PII before anything reaches a model.

I care about the unglamorous parts: query plans, index strategy, idempotency, structured logging, and pipelines that fail loudly instead of quietly.

02 Skills

What I work with

The stack I reach for most. Depth in Python and data systems; working fluency across the AI tooling I actually use in production.

Languages & APIs

  • Python
  • SQL
  • FastAPI
  • Pydantic
  • REST API Design
  • Async I/O

Data & Storage

  • MySQL
  • PostgreSQL
  • Redis
  • BigQuery
  • SQLModel
  • SQLAlchemy
  • Query Optimization
  • Indexing

Cloud & Infrastructure

  • AWS
  • GCP
  • Docker
  • Kubernetes (GKE)
  • Terraform
  • EC2
  • S3
  • Lambda
  • IAM
  • CloudWatch

LLM Engineering

  • LLM Integration
  • Prompt Engineering
  • Function Calling
  • Tool Use
  • LLM Evaluation
  • Guardrails
  • LangChain
  • LangGraph

RAG & Retrieval

  • Chunking Strategies
  • Contextual Chunking
  • Document Ingestion
  • Vector Databases
  • Semantic Search
  • Hybrid Search
  • BM25
  • Reranking
  • Query Rewriting
  • Knowledge Bases

Quality & Delivery

  • CI/CD Pipelines
  • Grafana
  • SonarQube
  • Git
  • GitHub
  • Docker
  • Linux
  • Playwright

Daily tools

  • PyCharm
  • VS Code
  • Postman
  • DBeaver
  • AWS CLI
  • gcloud CLI
  • Claude
  • GitHub Copilot
  • Google Gemini
  • macOS
  • Windows

03 Experience

Where I've built things

  1. Senior Data Science Engineer

    Straive (Gramener) Warner Bros. Discovery team

    May 2026 → Present Delhi, IN
    • Working with the WBD team on DEX, a document AI utility platform — contributing since project inception.
    • Built a sensitive-entity masking module that detects and redacts PII and confidential data inside documents, strengthening data privacy and compliance.
    • Designed and shipped an in-platform quick guide and guided tours feature that measurably improved onboarding and platform adoption.
    • LLM
    • Document AI
    • PII Redaction
    • Python
    • Product
  2. Software Engineer

    Elastiq Technologies

    Nov 2025 → May 2026 Delhi, IN
    • Optimised a Python entity extraction pipeline, cutting processing time by 30% and LLM cost by 50% through batching.
    • Built an end-to-end sentiment analysis system, plus 5+ Python scrapers for region-wise social media insight.
    • Implemented contextual chunking in a RAG data-parsing system, improving token efficiency and LLM output quality.
    • Worked on a multi-layer prompt architecture handling routing, security and response synthesis in LLM workflows.
    • Led onboarding for 3 enterprise clients, deploying end to end on AWS and GCP.
    • LangChain
    • RAG
    • Scraping
    • AWS
    • GCP
    • Prompt Design
  3. Software Developer First engineering hire

    Collance Technologies Pvt. Ltd.

    Jan 2023 → Nov 2025 Delhi, IN
    • First engineering hire — built 5+ Python backend systems in the US healthcare domain.
    • Developed LabPortal, a lab ordering platform with communication workflows and Five9 integration.
    • Built the Care Coordination module for SDOH data collection, caregiver workflows and task management.
    • Contributed to Outreach-IQ, a scalable call-centre platform integrating Telnyx.
    • Implemented a high-throughput power dialer.
    • Designed event-driven backend architecture for concurrent workflow execution at scale.
    • FastAPI
    • MySQL
    • Redis
    • Event-Driven
    • Telnyx
    • Five9
  4. Cloud Support Associate — Big Data

    Amazon Web Services (AWS)

    Jun 2022 → Sep 2022 Remote
    • Developed Python scripts to parse logs and debug failures in EMR-based data processing jobs.
    • Automated troubleshooting workflows, reducing manual effort in issue diagnosis.
    • Built Python utilities for monitoring cluster performance and identifying bottlenecks.
    • EMR
    • Python
    • Big Data
    • Monitoring

04 Case Studies

Three problems, and how I solved them

Selected work, unpacked: the constraint, the approach, and what actually changed.

Straive · Warner Bros. Discovery

Sensitive-entity masking for a document AI platform

A compliance-critical redaction layer that runs before any document text reaches a model — so PII never leaves the boundary in the first place.

  • Python
  • LLM
  • PII Detection
  • Document Parsing
  • Compliance

The problem

DEX ingests real production documents for a media client. Those documents carry personal and confidential data, and they were flowing downstream into AI processing largely untouched. Redaction that runs late — or misses edge cases — is a compliance problem, not just a data-quality one.

The approach

I built a masking module that sits in-platform and detects sensitive entity classes within document content, then redacts those spans in place. Keeping detection and redaction as distinct concerns means the detector can be tuned per data class without touching the redaction contract, and masking happens at the boundary so the raw text is never the version that gets handed on.

The impact

Strengthened the data privacy and compliance posture of the platform for a tier-one entertainment customer — and made document handling safe to expand to new, more sensitive content types.

Elastiq Technologies

Cutting LLM spend in half on an entity extraction pipeline

Latency and cost per record were the bottleneck on a region-wise social intelligence product. Batching plus a layered prompt architecture fixed both.

  • −50%LLM cost
  • −30%Processing time
  • 5+Scrapers shipped

The problem

Entity extraction ran per-record against an LLM. The logic was sound, but every record paid full round-trip latency and full prompt cost — which made the pipeline expensive and slow exactly when volume went up. Regional coverage meant more scrapers feeding it, so the cost curve was getting steeper, not flatter.

The approach

The main lever was batching: group records so each model call carries more work, amortising latency and prompt overhead across a batch instead of paying it per record. Alongside that I worked on a multi-layer prompt architecture that separates concerns — routing, security policy, and response synthesis — so each layer could be tuned and evaluated independently rather than one monolithic prompt doing everything badly.

The impact

30% less processing time and 50% lower LLM cost, which made the region-wise product viable at volume. I also built the sentiment analysis system on top of it and 5+ Python scrapers feeding region-level social insight.

Elastiq Technologies

Contextual chunking that made a RAG pipeline cheaper and sharper

Naive fixed-size chunking was cutting documents in arbitrary places. Making chunks context-aware improved answer quality and cut wasted tokens.

  • RAG
  • Contextual Chunking
  • Token Efficiency
  • Hybrid Search
  • BM25
  • Reranking

The problem

The data-parsing stage split documents on raw token boundaries. A chunk could lose the heading or definition it depended on, so retrieval returned text that looked relevant and wasn't — and the fix-up prompting needed to compensate burned tokens on every single chunk.

The approach

I implemented contextual chunking: each chunk is enriched with the surrounding document context before it is embedded and indexed, so it carries the meaning it had in situ. The retrieval side follows the same philosophy — semantic search for meaning, BM25 for exact terms, combined as hybrid search and closed out with reranking so the best chunk wins, not just the first plausible one.

The impact

Measurably better token efficiency and LLM response quality. The same hybrid-retrieval thinking shows up again in the AI/LLM skill set — BM25, reranking and query rewriting are part of how I build retrieval, not separate buzzwords.

Personal Project · 2025

Uttaram.AI

An entertainment-domain platform that automates revenue calculation for movie distribution workflows.

  • Python
  • FastAPI
  • PostgreSQL
  • Redis
  • BigQuery
  • Docker
  • Kubernetes
  • Playwright
  • LLM
  • DigitalOcean

What it does

Revenue calculation and distribution efficiency for movie distribution workflows are manual, error-prone and slow. Uttaram.AI automates the pipeline and gives the business back the time it was losing to reconciliation.

Highlights

Built LLM-powered automation pipelines for the revenue side, and Playwright-based social media scrapers for region-level movie buzz detection. The buzz signal feeds directly into distribution decisions.

Impact

Contributed to a 30% revenue increase by improving distribution efficiency. Runs containerised on Kubernetes with Redis caching, PostgreSQL for state and BigQuery for analytics.

05 Education & Credentials

Background

Education

Master of Computer Applications

Amity University (Online)

Noida, IN

Bachelor of Computer Applications

Shyam Lal College (IGNOU)

Delhi, IN

Certifications

  • SQL Certification HackerRank
  • AWS Cloud Practitioner Amazon Web Services
  • Python Bootcamp Udemy

Recognition

  • R&R Award Collance Technologies · 2025
  • R&R Award Collance Technologies · 2024

06 Contact

Let's talk about your backend

Hiring for backend, AI/LLM or platform roles — or just want to compare notes on a RAG pipeline? My inbox is open.

Send a message

Usually replies within a day.